Order Cancellations

Please be advised that cancellation requests are not guaranteed to be approved, depending on the status of the order.

Returns

Returns will only be accepted within 30 days of the delivery date granted that the item(s) is in its original state and with the PRINT PINK tags attached.

The buyer will be entitled to a partial refund once the item(s) are returned successfully. The initial processing & shipping fee is non-refundable, and a restocking fee (15% of the total transaction payment) will be deducted from the transaction amount.

The buyer is responsible for all processing & shipping fees and the return address will be provided after the exchange is confirmed by the PRINT PINK Customer Service team.

Please contact our customer service team before returning any product.

Size Exchanges

Size exchange is available under the condition that the item(s) is unused and still has the PRINT PINK Quality Control tags attached.

Request for size exchange can only be made within 30 days of the delivery date and subject to availability.

The reason for the exchange and the desired size should be stated when contacting our customer service team.

The buyer is responsible for all processing & shipping fees (return & reship) and the return address will be provided after the exchange is confirmed by the PRINT PINK customer service team.

Please contact our customer service team before returning any product.

Reasons for Unacceptable Returns/Exchange

Under the following circumstances, we will not be able to process your returns/exchange:

• Products not meeting the criteria for "7-day Returns/Exchange".
• Products that have been improperly used, including without limitation, having touched extremely damp objects, chemicals, gasoline, paint, detergent, solvent, or cooking oil, or having been overheated.
• Products with loose threads or cracks due to external scratches by hard objects, or internal wear and tear.
• Products with color fading due to display.
• Products with unclean appearance.
• Non PRINT PINK products (Product without PRINT PINK Quality Control tag attached on the products).

Customs Tariff

Speak of the tariffs, generally, the declared price of the package is lower than the starting point for tariff collection in the local country. So you don't need to pay tariffs. In some individual countries, if you need to pay tariffs when cannot declare a low declaration, please contact us.